Khan’s Aesthetics – Delivery & Shipping Policy
Last updated: 01/11/2026
This Delivery & Shipping Policy explains how orders placed on https://khansaesthetics.co.uk are processed, dispatched, and delivered.
1. Overview
At Khan’s Aesthetics, we aim to provide a reliable and efficient delivery service for all UK customers. We make every effort to process and dispatch orders promptly while keeping customers informed throughout the delivery process.
2. Order Processing & Dispatch
Standard Processing
- Orders placed before 2:00 PM, Monday to Friday, are usually processed and dispatched the same working day, subject to payment confirmation and stock availability.
- Orders placed after 2:00 PM, on weekends, or on public holidays are processed on the next working day.
Once your order has been dispatched, you will receive an email confirmation. Tracking details will be provided where available.
3. Extended Delivery Items
While most products are held in stock for immediate dispatch, some specialist or high-demand items may require a longer processing time.
- Extended delivery items are typically dispatched within up to 14 days
- Where this applies, customers will be informed of the expected dispatch date
- If an order contains multiple items, available products may be dispatched first, with remaining items sent separately at no extra cost where possible
4. Delivery Methods & Timescales
We use trusted UK courier services to deliver orders securely.
Typical delivery options include:
- Standard Delivery: 1–3 working days after dispatch
- Express Delivery: Next working day delivery for orders placed before the stated cut-off time
Delivery times are estimates and may vary due to courier demand, location, or external factors such as severe weather.
5. Delivery Charges
Delivery costs are calculated at checkout based on:
- Order value
- Selected delivery method
Occasionally, free or discounted delivery promotions may be offered and will be clearly advertised on the website.
6. Delivery Areas
We currently deliver within the United Kingdom only.
International delivery is not offered unless expressly agreed in advance.
7. Missed or Failed Deliveries
If no one is available to accept delivery, the courier may:
- Attempt redelivery
- Leave instructions for rearranging delivery
Customers are responsible for ensuring that:
- Delivery details are accurate
- Someone is available to receive the order
If a parcel is returned to us due to an incorrect address or failed delivery attempts, re-delivery charges may apply.
8. Damaged or Missing Items
If your order arrives damaged or incomplete, please contact us within 48 hours of delivery by emailing:
Please include:
- Your order number
- Photos of the packaging and contents
We will investigate and resolve the issue as quickly as possible.
9. Delays Outside Our Control
Khan’s Aesthetics is not responsible for delays caused by circumstances beyond our control, including courier disruptions, severe weather, or other unforeseen events. Where delays occur, we will make reasonable efforts to keep customers informed.
10. Contact Us
If you have any questions about delivery or need assistance with an order, please contact: